Star Carpet Cleaning
Last Updated: 31 October 2026
1. Introduction
Welcome to Star Carpet Cleaning. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our carpet cleaning services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following personal information when you contact us or request our services:
- Full name
- Email address
- Phone number
- Home or business address
- Service details and cleaning requirements
- Information you provide through our contact forms
- Website usage information, such as IP address and browser details, where applicable.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and questions.
- To provide carpet cleaning and related services.
- To arrange appointments and bookings.
- To send service updates and confirmations.
- To improve our website and customer experience.
- To communicate important information about our services.
- To meet our legal and business obligations.
4. How We Protect Your Information
At Star Carpet Cleaning, we take reasonable steps to protect your personal information against unauthorised access, misuse, loss, or disclosure.
We use appropriate security measures to help keep your information safe. However, no method of online communication or electronic storage is completely secure.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers when necessary to operate our business, manage bookings, maintain our website, or provide our services.
We may also disclose information where required by law or to protect our legal rights.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, and remember certain preferences.
Some cookies are essential for website functionality, while others may help us analyse website traffic.
Where required, we will ask for your consent before using non-essential cookies. You can also manage cookie preferences through your browser settings or our website’s cookie settings.
7. Data Retention
We only keep your personal information for as long as necessary to fulfil the purposes explained in this policy, including providing services, maintaining business records, and meeting legal requirements.
When your information is no longer needed, we will take reasonable steps to securely delete or dispose of it.
8. Your Privacy Rights
Under applicable UK data protection laws, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your personal information.
- Ask us to restrict how we use your information.
- Object to certain types of data processing.
- Request the transfer of your information where applicable.
- Withdraw your consent where processing is based on consent.
To exercise your rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We recommend reading their privacy policies before sharing any personal information with them.
10. Children’s Privacy
Our website and services are not intended to collect personal information from children unnecessarily. We do not knowingly collect children’s personal information without an appropriate reason or lawful basis.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws.
Any updates will be published on this page along with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us.
We are always happy to help with your privacy-related questions.
Thank you for trusting Star Carpet Cleaning!